Security

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In brief

  • SOC 2 Type II readiness is in progress, and we are GDPR and CCPA aligned.
  • A test usually needs only a URL, a design link or a creative asset, never your customer PII.
  • Your data is not used to train models or shared with other clients, and it is deleted on request.
  • For vendor review, we share our sub-processors, DPA and architecture under NDA.

01 Compliance

Where Talp stands on SOC 2, GDPR and CCPA, and how to get status updates.

  • SOC 2 Type II readiness in progress, monitored continuously
  • GDPR and CCPA aligned, with data subject requests honored
  • Policies, access reviews and vendor tracking maintained centrally
  • Status updates available on request during evaluation

Your rights over personal data are set out in our Privacy Policy.

02 Your data

What we ask for, what we never ask for, and how long we keep it.

  • We only need what the test needs, usually a URL, a design link or a creative asset
  • We do not require, ask for, or want your customer PII
  • We do not train models on your data, and we do not share it with other clients
  • Deletion on request, and retention limited to the life of the engagement

03 How personas work

Synthetic personas, grounded in real outcomes, with no profiles of real customers.

  • Personas are synthetic, we do not build one to one twins of real individuals
  • Grounding comes from historical real behavioral outcomes, not survey responses
  • No personal profiles of your customers are created, stored or resold
  • Outputs describe behavior patterns, never identifiable people

04 If you calibrate with your own data

Optional, aggregate, and kept to your engagement.

  • Optional, and never required to run a simulation
  • Aggregate behavioral patterns and segment definitions only, no customer level records
  • Never used to train shared models and never reused for another client
  • Scoped, retained for the engagement, and deleted on request

05 Controls

The safeguards in place: encryption, access control, hardened headers and incident response.

  • Encryption in transit and at rest
  • Least privilege access, reviewed on a schedule
  • Hardened application headers, including a strict content security policy
  • Incident response with prompt notification to affected clients

06 The detail, under NDA

The documents your security team can sign against.

Full sub-processor list, DPA, architecture detail and completed security questionnaires are available on request under NDA. We keep the public version of this page deliberately short, because the detail belongs in a document your team can sign against rather than on a marketing site. Email info@talp.ai and we will get it to you.

Send us your questionnaire. info@talp.ai

Talp Inc., 1401 Pennsylvania Avenue, STE 105, Wilmington, DE 19806, United States

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